The page cannot be displayed....

Published on June 3, 2003 By White_Moth In WinCustomize Talk

Help please from some of you computer guru's.
I am using Windows ME.
I am on Dial-up.
I am using Internet Explorer 6.0 / SP1
I am a Wincustomize subscriber level 4 user.
I use Wincustomize Skin Browser 1.10 and the latest version of SDC.
I know I need to upgrade to XP and DSL.

Two weeks ago a problem started whenever I came to Wincustomize and tried to access a web page. I would get the first Wincust page, but when I clicked another link such as Wallpaper or Windowblinds or others, I get "The page cannot be displayed".
When I hit the address "Go" button, the page would load.
Now a week later, I have to hit the "Go" button two and three times before the page will load, and sometimes that will not help.
This problem occurs using both SDC and SB, IE, and Crazy Browser.
I had been successfuly using the free versions of Zone Alarm and AVG when the problem started two weeks ago, but I un-installed those and am using a "suggested" Firewall and a new Anti-Virus and am still getting the same problem of "The page cannot be displayed".
Sometimes this problem will extend into Discussions using the Skin Browser on larger threads. This tells me that it may be a "timing out" event, but how do I know?
I do not have this problem on other Web sites.
It just happens that I am a subscriber at this site.
I have even re-installed my IE, but to no avail.
I am at my wits end with this, so any help pointing me to a fix would be greatly appreciated.
Thank-you

Comments (Page 2)

Lady_Akasha

on Jun 04, 2003

Oh I get in first try, no problem. But it's when I try to click on other things--I rarely make it to my destination first try.

White_Moth

on Jun 05, 2003

I gave up last night, couldn't get a single Web Page to load here at Wincust.
Today, so far, very few problems.

[Message Edited]

White_Moth

on Jun 05, 2003

Two tries to get Wincust 1st page,
two tries to get Wallpapers,
after 5 tries to get Windowblinds and couldn't,

I ask...

Please, those who do know, will you at least say something?

sig101

on Jun 05, 2003

White Moth: email T-man (email links are available in the "About" WC page link at the left of the website page. Direct him to this thread as he may not be reading the board and evidently you're not the only one encountering issues. That's the best I can suggest.

T-Man

on Jun 05, 2003

I've had a problem since the crash too. When posting, after clicking the submit button I get a white page with a 0 on it.

Hmm, not sure if I seen your email or not....Anyway. This error has been located. It has to do with your security settings. Using something like Norton Internet Security will cause issues with WinCust. We will be doing some recoding in the next couple of days to work around this issue.

As far as the other issues. I am not sure. I myself have been experience problems where the page forevers tried to load. I have been intermitently working on trying to track down the problem. At this time I am not sure what is causing it.

White_Moth

on Jun 05, 2003

Thank-You T-Man.
Thats all I needed to hear.

sig101

on Jun 05, 2003

"I myself have been experience problems where the page forevers tried to load."

Ah, I've seen that too recently on a few occasions, like it's stuck in loading mode yet doesn't load or 404. Although right before and after whatever it is "clears up" the pages load normally. Since it only happened once in a while (in my case so far) I didn't think too much of it.

Jafo

on Jun 05, 2003

Ditto to the stalled loading...and on DSL.....only noticed over the past few days or so.....a relatively recent 'bug'....

White_Moth

on Jun 05, 2003

Happy Daze again,

So far this evening, every link I have clicked on in Wincustomize has opened the way it should. I only partially regret having spent $60.00 I was saving for XP thinking it was my problem, but, I did get some cool software that will run on XP too.

Thanks T-Man.

White_Moth

on Jun 06, 2003

Just wanted to say that everything is working great again.

Whoever and whatever was done to make that happen, Thank you very much.

Symetrix

on Jun 06, 2003

I'm still getting it. What happens for me is when I select something, it loads and loads for a few minutes (and the WC image at the top loads) but then it goes to the page cannot be displayed. I have been getting this for about a month now

White_Moth

on Jun 06, 2003

I have had a few instances of the problem again today, not nearly like it was before, so I guess things are still being ironed out. At least I know it is not my computer and that in itself is a good thing.

Symetrix

on Jun 07, 2003

Well, I'm glad it's not just me still getting the problem

Lady_Akasha

on Jun 07, 2003

Nope not just you symetrix...I get it too.

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